Communicating internally and externally is one of the most difficult, yet critical, responsibilities leaders face. As our nation learned during Hurricane Sandy, the Boston Marathon bombing, the Ebola outbreak in Africa and other major crises, frequent communication and full disclosure is essential to maintaining credibility with the organization鈥檚 interprofessional team and the public. What is said (or not said) can be as important one鈥檚 actions.
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